Who the MSP portal is for
SecurAtlas has two account modes:- Solo — for a single organization managing its own security program. You get one workspace, one dashboard, and one set of controls, evidence, and frameworks.
- MSP / Partner — for managed service providers and security consultancies that manage compliance on behalf of multiple client organizations. You get a partner portal that sits above your clients’ individual workspaces and gives you a cross-client view of risk, evidence, tasks, and assessments.
What the partner portal includes
After completing MSP onboarding, you land on your partner portal. The portal has the following sections:| Section | What it does |
|---|---|
| Dashboard | Portfolio-level KPIs — total clients, average risk score, total annualized exposure (EAL), clients needing attention, risk distribution, and portfolio health metrics. |
| Clients | The client portfolio table — a list of every client tenant with risk level, annual exposure range, and framework coverage. |
| Assessments | Manage and review assessments across all client tenants. |
| Tasks | Cross-client task management — see open tasks spanning your entire portfolio. |
| Evidence | Cross-client evidence management. |
| Integrations | Partner-level integrations that can be shared across clients. |
| Reports | Cross-client compliance and risk reports. |
| Billing | Partner billing management. |
| Settings | Partner-level settings including team members and preferences. |
Client portfolio
View every client’s risk level, annual exposure range, and framework coverage in one table.
Audit Command Center
Review a client’s security posture before an audit or client meeting with a single focused view.
Cross-client reporting
Generate compliance and risk reports for individual clients or across your portfolio.
Auditor access
Grant external auditors read-only access to a client workspace without adding them as members.
How MSP onboarding works
MSP onboarding follows a different path from the Solo flow.Choose MSP / Partner mode
When you first sign in to SecurAtlas, the onboarding screen asks how you plan to use the platform. Select MSP Partner to start the MSP flow. This creates a partner organization rather than a single-tenant workspace.
Set up your practice
Enter your practice name, contact email, and primary timezone. These details identify your partner organization in SecurAtlas and appear on partner-level reports and settings.
Configure defaults
Set default frameworks, control libraries, and other settings that apply to new client tenants you provision. You can customize these defaults per client after creation.
Add client tenants
Once your partner account is set up, you can add client organizations as tenants under your partner. Each client gets its own isolated workspace with its own risk score, controls, evidence, and frameworks.
Client tenant creation is currently being rolled out. The Add Client button is visible in the portal and will be enabled when the feature is fully available.
How partner access works
Partner users do not need direct membership in each client’s tenant to manage it. When you are a member of a partner organization, SecurAtlas grants you access to all client tenants associated with that partner. You can view and edit client settings, navigate into client workspaces, and perform all management tasks from the partner portal without the client needing to invite you individually. This is different from direct tenant membership. A user who is a direct member of a client tenant can only access that specific tenant. A partner user can access all tenants under their partner organization.If you need to grant an external auditor read-only access to a specific client workspace, use the Auditor Portal feature in that client’s Settings. Auditors can view the workspace but cannot make any changes. See Auditor access for details.